Heil products are sold, installed and serviced by independent heating and air conditioning contractors. Technical support and parts are available through your local contractor. Should technical assistance be required for your contractor to resolve any service-related issues, the distributor may be contacted for additional support.

To ensure safety and compliance with industry and government requirements, technical support is only provided to qualified contractors.

To contact ICP about an installed Heil product warranty issue, please complete the following information:

Customer Information

Your Name Checkmark

You may not need to fill out every form field. See below.
All checkmarked Checkmark fields must be filled out for a Customer Assurance request.
All starred Astric fields must be filled out for a Warranty request.
Your Company Name
Your Mailing Address Checkmark
Address Line 2
City Checkmark
State Checkmark
Please include your Area Code
for phone and fax.
Zip Code Checkmark
Home Phone Checkmark
Work Phone Checkmark
E-mail Checkmark

How would you describe yourself:
Homeowner Distributor Dealer

Product Information

Unit Model Number Checkmark Astric

Serial Number Checkmark Astric

Installer/Servicing Contractor

Contractor Phone Checkmark

Contractor Contact Name

Install Date
Select information that interests you.
HEIL Warranty Information
Homeowner Extended Labor and Parts Program - HELP®
Brief Description of Customer Request or Problem Checkmark

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